Responsibilities:

 • Manage a portfolio of customer accounts and perform daily collection activities

• Monitor overdue invoices and carry out structured follow-ups to secure timely payments

• Communicate with customers to align on payment date

• Investigate and resolve disputes related to invoices, credit notes, and payment discrepancies 

• Collaborate closely with stakeholders such as Sales, SCM and Local Finance to resolve invoice disputes and support clean account reconciliation

• Ensure accurate posting and reconciliation of customer payments in the ERP system

• Collaborate with the Cash Application team to resolve outstanding issues

• Perform month-end closing activities related to accounts receivable

• Contribute to continuous improvement initiatives within the I2C processes at the SSC

• Lead aging meetings with stakeholders and provide regular status to stakeholders

• Mantain and Update DeskTop Procedures 

Requirements:

 • Degree in Accounting, Management, Finance, or a related field.

 • 3–5 years of previous experience in Collections, Accounts Receivable, O2C, or Customer Financial Services (preferably in a Shared Service environment).

• Strong MS Office skills, particularly Excel;

• Experience with SAP R3 or S/4Hana

• Fluency in English (written and spoken); additional languages are a plus

• Excellent communication, negotiation, and problem-solving skills

• Highly organized, resilient, detail oriented, and able to take ownership of tasks.

• Ability to work effectively under pressure while managing multiple deadlines and priorities. 

Salary Range: 27k - 31K Annual