Responsibilities 
• Manage a portfolio of customer accounts and perform 
daily collection activities  
• Monitor overdue invoices and carry out structured 
follow-ups to secure timely payments 
• Communicate with customers to align on payment date 
• Investigate and resolve disputes related to invoices, 
credit notes, and payment discrepancies 
• Collaborate closely with stakeholders such as Sales, 
SCM and Local Finance to resolve invoice disputes and 
support clean account reconciliation 
• Ensure accurate posting and reconciliation of customer 
payments in the ERP system 
• Collaborate with the Cash Application team to resolve 
outstanding issues 
• Perform month-end closing activities related to accounts 
receivable 
• Contribute to continuous improvement initiatives within 
the I2C processes at the SSC 
• Lead aging meetings with  stakeholders and provide 
regular status to stakeholders 
• Mantain and Update DeskTop Procedures

Requirements 
• Degree in Accounting, Management, Finance, or a related field. 
• 1–3 years of previous experience in Collections, Accounts 
Receivable, O2C, or Customer Financial Services (preferably in a 
Shared Service environment). 
• Strong MS Office skills, particularly Excel;  
• Experience with SAP R3 or S/4Hana  
• Fluency in English (written and spoken); additional languages 
are a plus 
• Excellent communication, negotiation, and problem-solving 
skills 
• Highly organized, resilient, detail oriented, and able to take 
ownership of tasks.  
• Ability to work effectively under pressure while managing 
multiple deadlines and priorities. 

Salary Range: 27-31K annual