IT Site Support Specialist


New Hudson, MI, US

Entry Level:  Professionals (3+ years)
Function:  Information Technology

Webasto Roof Systems Inc. is currently recruiting for an IT SiteSupport Specialist located at an upcoming new plant in New Hudson, MI


If you have experience information technology in an manufacturing environment, then this position might be right for you! 


Job Responsibilities:

  • Coordinate the Infrastructure and Support activities for facilities(s) of assigned plant
  • Consults with business unit departments and/or management regarding current business technology needs / problems, including helping colleagues anticipate future needs, which have technology solutions
  • Facilitates problem resolution by reviewing open tickets, gathering additional information, updating users on status and driving the resolution process
  • Direct contributor to service delivery
  • Provide technical leadership for areas of specialty and responsibility as a member of the Services group
  • Participate in and/or lead assigned projects
  • Assist with local area network and client/server operating system upgrades
  • Promote continuous improvement initiatives; participate in new hardware and software projects
  • Manage local area network and client/server hardware and software
  • Manage computer communication technology 
  • Manage records related to corporate computer environment (hardware and software)
  • Ensures system / network is secure from unauthorized access
  • Promote and adhere to policy, standards, practices, and fully participate within the change management processes
  • Regional coordination of IT security footprint including participation in ISO security management, IATF audits, overall cyber security management
  • Travel to other sites as needed



Education & Experience:

  • Bachelor's Degree in Information Systems or related field and/or equivalent combination of education and experience
  • 3+ years experience in IT network / support / project management experience within a manufacturing environment preferred
  • Microsoft Certified Systems Engineer (MCSE) certification preferred
  • Experience in LAN/WAN environment and cyber security tools and policies
  • Excellent leadership and project implementation skills
  • Experience with IT startup at a new facility



Webasto is an Equal Opportunity Employer. We do not discriminate against  race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected status. 

Nearest Major Market: Detroit