What you will do – Essential Responsibilities:

• Manage the quality team and develop quality understanding, -strategy and -processes
• Lead R&C quality function to ensure stakeholder management and engagement with cross-functional global teams
• Review, report and improve quality performance (customer satisfaction, quality cost, process performance data etc.) and provide strategic direction to improve quality performance
• Ensure successful and on-time completion of customer quality tasks within PEP
• Lead complaint-handling systems, ensuring timely reporting, adequate root cause investigations and compliance to schedule on resulting action items
• Develop and implement a standardized and sustainable Problem Solving system.
• Monitor, measure, and report on quality escalation issues.  Engage and drive improvement activity plans to achieve targets within the appropriate timescales.
• Monitor the implementation of Operational Quality Standards in-line with corporate and customer expectations.
• Monitor Regional Performance KPI’s and surveillance of activities to reach the targeted results.
• Drive and support regional activities to achieve high quality performance results in-line with Internal Quality Award requirements
• Drive and support regional activities to meet the highest level Customer Certification requirements (Eg. A-Rating)

The minimum requirements you will need:

• Bachelor’s Degree in Engineering or related field
• Minimum 10 years experience in the area of Quality Management
• Minimum 5 years Managerial experience, preferably within a plant
• Strong leadership capabilities (e.g. functional)
• Good knowledge of VDA 6.3 and IATF16949:2009 requirements
• Excellent Problem Solver
• Extensive knowledge of key Quality tools & methods (8D, FMEA, SPC, PPAP, APQP)
• Good knowledge and customer requirements & expectations
• Experienced customer interfacing
• Good technical analytical skills – 6 Sigma capabilities preferred
• SAP-QM experience
• Willingness to travel domestically