Customer Quality Engineer


Arad, RO

Entry Level:  Professionals (3+ years)
Function:  Quality Management
Type of Contract:  Permanent
Job ID:  30920
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Webasto is looking for:




  • Follow Quality Philosophy from supplier to end user (Supplier quality, Internal quality, Customer quality, Warranty analysis, improvement)
  • Customer Interface
  • Facilitate 8D Meetings and non-conformant report writing (Corrective Action Reports)
  • Set up containments and quality alerts to protect the customer
  • Process and System Audits
  • Create/support inspection plans, control plans, FMEA’s, PPAP’s
  • Be aware of Quality KPIs and the steps required to achieve and maintain KPI standards
  • Provide written reports to customers and company management teams detailing performance measures, issues and improvement action plans as required
  • Lead problem solving activities using company and customer methodologies to ensure verifiable and effective actions to contain defects, establish root causes, implement corrective actions and prevent further occurrence
  • Introduce, sustain and cascade Quality techniques that meet both customer and business needs in line with appropriate national and international standards
  • Support line trials and engineering changes (SREA’s)
  • Participate in all customer-related liaison, Quality activities and new product introductions utilizing appropriate APQP techniques




  • Technical university degree (mandatory)
  • Between 3 and 5 years of experience in automotive quality field
  • Practical and exercised experience with problem solving activities
  • Experience with of 8D methodology
  • Experience with PPAP documentation
  • Willing to practice learning by doing
  • Interested in “Toyota Way” approach and thinking
  • Excellent communication and social skills
  • SAP knowledge
  • Organizational skills
  • Team player
  • Self-motivated
  • English and German



A Plus in benefits

With us, you can receive a package of numerous benefits—including flexible working hours, meal tickets, medical insurance for you and your family, development programs, foreign language courses, Christmas and Easter bonuses.