Customer Quality Engineer

Webasto is looking for:

Jobprofil

• Follow Quality Philosophy from supplier to end user (Supplier quality, Internal quality, Customer quality, Warranty analysis, improvement)
• Customer Interface
• Facilitate 8D Meetings and non-conformant report writing (Corrective Action Reports)
• Set up containments and quality alerts to protect the customer
• Process and System Audits
• Create/support inspection plans, control plans, FMEA’s, PPAP’s
• Be aware of Quality KPIs and the steps required to achieve and maintain KPI standards
• Provide written reports to customers and company management teams detailing performance measures, issues and improvement action plans as required
• Lead problem solving activities using company and customer methodologies to ensure verifiable and effective actions to contain defects, establish root causes, implement corrective actions and prevent further occurrence
• Introduce, sustain and cascade Quality techniques that meet both customer and business needs in line with appropriate national and international standards
• Support line trials and engineering changes (SREA’s)
• Participate in all customer-related liaison, Quality activities and new product introductions utilizing appropriate APQP techniques

Requirements

• Technical university degree (mandatory)
• Between 3 and 5 years of experience in automotive quality field
• Practical and exercised experience with problem solving activities
• Experience with of 8D methodology
• Experience with PPAP documentation
• Willing to practice learning by doing
• Interested in “Toyota Way” approach and thinking
• Excellent communication and social skills
• SAP knowledge
• Organizational skills
• Team player
• Self-motivated
• English and German

A Plus in benefits

With us, you can receive a package of numerous benefits—including flexible working hours, meal tickets, medical insurance for you and your family, development programs, foreign language courses, Christmas and Easter bonuses.